Terms & Conditions
Version: 1.1
Effective date: 17 September 2026
Last updated: 17 September 2026
These Terms & Conditions (the “Terms”) govern your access to and use of the KAITA mobile application, website, features, content and related services (together, the “Service”).
During account setup, you must actively select the checkbox confirming that you have read and agree to these Terms. If you do not agree, you must not create or use a KAITA account. Your agreement to these Terms is separate from any consent you may give for the processing of health-related or other sensitive data.
1.About KAITA
KAITA is a fitness and nutrition platform designed to help people plan and track their fitness journey. Depending on the features available in your version, the Service may include workout plans, exercise demonstrations and instructions, workout and progress tracking, calorie and macronutrient targets, nutrition logging, recipes, food information, food-image analysis, barcode or nutrition-label scanning, AI-powered coaching, reminders and optional health-data integrations.
Some features may not be available on every device, platform, country or account. Features may be added, modified or removed as the Service develops.
The Service is operated by Mihin Wickramaratne, trading as KAITA (referred to in these Terms as “KAITA,” “we,” “us” or “our”).
2.Eligibility
You must be at least 16 years old and legally capable of entering into these Terms to create or use a KAITA account. If the law where you live requires a higher minimum age, or requires the consent or authorization of a parent or legal guardian at your age, that requirement applies and you must meet it before using KAITA.
KAITA requires your date of birth during onboarding to determine whether you meet the minimum age. You must provide accurate information. If you are under the applicable minimum age, you must not attempt to bypass the age restriction or use another person’s account.
Young users (16 and 17). If you are 16 or 17, KAITA is intended only as general fitness and nutrition guidance, not as a weight-loss or weight-gain programme. Calorie and macronutrient recommendations are kept at a conservative maintenance level for users under 18, and you should speak with a doctor, registered dietitian or another qualified health professional — and involve a parent or guardian — before changing how you eat or train, before restricting calories, and before starting any intensive training.
3.Your Account
You are responsible for keeping your login credentials confidential and for activity carried out through your account, except to the extent the activity results from circumstances outside your reasonable control. You must promptly contact us if you believe your account has been compromised.
You must not provide false or misleading account information, access another person’s account without authorization, transfer or sell your account, interfere with the Service’s security or operation, or use the Service unlawfully.
4.Important Health and Safety Notice
KAITA is a general fitness and wellness service. It is not a medical device or emergency service, and it does not diagnose, treat, cure or prevent any disease, injury or health condition. Information and recommendations provided through KAITA are not a substitute for advice, diagnosis or treatment from a doctor, registered dietitian, physiotherapist or other appropriately qualified healthcare professional.
If you believe you are experiencing a medical emergency, stop using the Service and contact your local emergency services. Seek professional advice before beginning or changing an exercise or nutrition programme if you have a medical condition, injury, physical limitation, an eating disorder or a history of disordered eating, are pregnant, take medication that may affect exercise or nutrition, or otherwise have concerns about whether the programme is appropriate for you.
5.Fitness and Workout Information
Physical exercise carries inherent risks, including injury. You are responsible for selecting appropriate exercises and weights, using safe technique and equipment, training within your abilities, and stopping if you experience pain, dizziness, faintness, unusual shortness of breath or other concerning symptoms.
Workout plans and exercise recommendations are generated from the information available to KAITA and cannot account for every individual circumstance. Results vary, and we do not guarantee any particular fitness, strength, performance or body-composition outcome.
6.Injuries and Physical Limitations
KAITA may allow you to provide information about injuries, pain or physical limitations to help personalize fitness recommendations. This does not constitute a medical assessment. You must not rely on KAITA to diagnose, treat or rehabilitate an injury, and KAITA cannot guarantee that every recommendation will be suitable for your condition.
7.Nutrition Information
Calorie estimates, macronutrient targets, meal suggestions, recipes and other nutrition information are provided for general informational and wellness purposes. They are not individualized medical or dietetic treatment.
Nutrition information may be based on databases, manufacturer information, user input, calculations, AI analysis or estimates. Actual values can vary because of portion size, ingredients, preparation methods and product reformulation. You should review and correct estimates where the Service allows you to do so. We do not guarantee weight loss, weight gain or any other result.
8.Allergies and Dietary Requirements
KAITA may use allergy, dietary-requirement and preference information to filter or personalize suggestions. You must not rely on KAITA as the sole way to determine whether food is safe for an allergy or intolerance.
Ingredients, manufacturing processes, restaurant recipes and cross-contamination risks can change. Always check the physical label and independently verify ingredients, allergen information and suitability before consuming a product. Contact the manufacturer, restaurant or an appropriately qualified professional when necessary.
9.AI-Powered Features
Some features use artificial intelligence to assist with coaching, fitness guidance, workout personalization, nutrition assistance, food recognition, meal analysis or general fitness questions. AI-generated output may be inaccurate, incomplete, outdated or unsuitable for your circumstances. You must use reasonable judgment and verify important information before acting on it.
AI output is not medical advice and must not be used for diagnosis, treatment or emergency decision-making.
10.Food, Image, Barcode and Label Analysis
Where available, KAITA may let you submit images of meals, foods or nutrition labels, or scan product barcodes. Recognition, portion sizes, calories, macronutrients, ingredients and serving sizes are estimates and may be incorrect. Barcode and label information may come from manufacturers, databases, third parties or automated recognition systems. Always check the physical product label when accurate nutrition or allergen information is important.
You must have the right to upload any image you submit and must not submit unlawful, harmful or privacy-invasive content.
11.Health Integrations
On supported iOS devices, KAITA may offer an optional, read-only connection to Apple Health. KAITA will access only the health-data categories for which you grant permission. You can deny or withdraw permission through your device settings, although connected features may then stop working.
The current Android release does not access Android health data. If an Android health integration is introduced later, KAITA will request the relevant permission and update its disclosures before accessing that data.
Third-party health platforms control their own services. KAITA does not guarantee that imported information will always be available, complete, accurate or synchronized immediately.
12.Camera, Photos and Audio
Where available, KAITA may request camera or photo-library access for food, barcode or nutrition-label features. These permissions are optional unless required for the feature you choose to use, and you can manage them through your device settings.
The current Service does not record or process microphone audio. If an audio feature is introduced later, KAITA will request the appropriate permission and update its disclosures before collecting or processing audio.
13.Notifications and Reminders
KAITA may provide optional workout, nutrition, hydration, progress, streak or service-related notifications. Notifications are convenience features and are not medical or emergency alerts. Delivery at an exact time is not guaranteed. You can manage available preferences in KAITA and through your device settings.
14.Your Content
You retain ownership of information and content you submit to the Service. You give KAITA a limited permission to host, process and use that content only as reasonably necessary to operate, secure and improve the Service and to provide features you request, subject to the Privacy Policy.
You must not upload content that violates the law, infringes another person’s rights, contains malware, or exposes another person’s private information without authorization.
15.Paid Features, Subscriptions, Trials and Promotions
KAITA offers automatically renewing subscriptions through Apple’s App Store in the iOS app and through Google Play Billing in the Android app. The available plans, prices, billing periods, trial availability and included features are displayed in KAITA and in the store’s purchase confirmation screen before you confirm a purchase. Prices are supplied by the applicable store and may vary according to your App Store or Google Play country or region, local currency, taxes and the store’s applicable pricing arrangements.
Eligible users may be offered a seven-day free trial for the monthly or yearly subscription. Trial eligibility is determined by the applicable store and is not guaranteed. Unless cancelled before the trial ends, the free trial automatically converts into the selected paid subscription at the price displayed during purchase.
Subscriptions automatically renew unless cancelled before the end of the applicable trial or subscription period, subject to the billing and renewal rules of the applicable store. Apple or Google charges the payment method associated with your Apple Account or Google Account at purchase confirmation and for subsequent renewals in accordance with that store’s terms.
Promotional, launch, partner or influencer offers may be subject to additional eligibility requirements, availability periods, redemption limits or other conditions displayed with the offer. Unless expressly stated otherwise, promotional offers cannot be combined. Expiry of a promotion does not necessarily cancel the underlying subscription. Offer-code redemption is currently available only on iOS through Apple’s redemption flow.
Apple and Google process all payments for their respective stores. KAITA does not receive or store your complete payment-card details. KAITA uses RevenueCat as subscription infrastructure to retrieve available offerings, validate purchases, restore purchases and determine whether your KAITA account has an active subscription entitlement.
The web release does not process subscription purchases; a membership bought in the iOS or Android app applies to your KAITA account everywhere. KAITA may introduce additional supported payment platforms later, with the relevant purchase terms and disclosures presented before payment.
16.Managing Subscriptions, Cancellation, Restoration and Refunds
You can manage or cancel a subscription through your Apple Account subscription settings on iOS or your Google Play subscription settings on Android. Deleting your KAITA account, deleting the application, signing out or stopping use of the Service does not cancel a store subscription.
Cancellation prevents future renewal but normally allows access until the end of the already-paid billing period. Cancelling during a free trial may cause trial access to end in accordance with the applicable store’s rules.
Payments and refund requests for App Store and Google Play purchases are handled by Apple or Google respectively and are subject to their applicable terms and refund policies. KAITA cannot directly issue a store refund. Nothing in these Terms limits any refund or consumer right that cannot legally be excluded.
KAITA provides a Restore Purchases function for eligible App Store and Google Play purchases. Restoration requires the relevant Apple Account or Google Account and the appropriate KAITA account. Restoration may fail when a purchase is associated with another KAITA account, has expired, has been refunded or revoked, or cannot be verified by the store or RevenueCat.
17.Intellectual Property and Licensed Content
The KAITA application and its content, including its software, interface design, branding, text, graphics, workout content, recipes, images and other materials, are owned by KAITA, licensed to KAITA, or otherwise used with appropriate authorization, except where otherwise stated. These materials are protected by applicable intellectual-property laws.
Exercise Demonstration Media. Certain exercise demonstration videos and other exercise media available through KAITA are provided under commercial licences obtained from third-party content providers. The underlying intellectual property rights in such licensed content remain with their respective rights holders where applicable.
Access to licensed exercise media through KAITA does not grant you ownership of, or a separate licence to, that media. You may not extract, download, reproduce, redistribute, resell, sublicense or otherwise commercially exploit such media except where expressly permitted by the applicable rights holder or by law.
Recipe Images and Generated Visual Content. Recipe images and certain other visual assets used by KAITA may include original, AI-assisted or AI-generated content created for use within the KAITA service. Such content is used by KAITA subject to the applicable rights, licences and terms governing its creation and use.
You may not extract, reproduce, redistribute, resell or commercially exploit KAITA’s visual content except where permitted by law or with appropriate authorization.
KAITA Content. Except where otherwise stated, you receive only a limited, personal, non-exclusive, non-transferable and revocable right to access and use KAITA content as part of your personal use of the KAITA service, in accordance with these Terms. Unless the law permits it or we authorize it in writing, you must not copy, resell, redistribute, republish, reverse engineer, scrape, extract a substantial database from, commercially exploit or create an unauthorized derivative product from the Service.
Nothing in these Terms transfers ownership of KAITA’s intellectual property or third-party licensed content to you.
19.Acceptable Use
You must not use KAITA to break the law; gain unauthorized access to systems or accounts; distribute malicious code; abuse, disrupt or overload the Service; bypass security or access controls; manipulate data or services fraudulently; infringe intellectual-property, privacy or other rights; or encourage another person to do any of these things.
20.Third-Party Services
KAITA relies on third-party services, including hosting, authentication, artificial-intelligence, device-platform and app-store providers. Your use of a third-party feature may also be subject to that provider’s terms and privacy practices. We are not responsible for a third party’s independent acts or services, except where applicable law provides otherwise.
Subscription purchases and billing are processed by Apple on iOS and by Google Play on Android. RevenueCat provides subscription infrastructure, including offering retrieval, purchase validation, restoration and entitlement management. Apple, Google and RevenueCat operate their respective services under their own terms and privacy practices.
21.Availability and Changes to the Service
We aim to keep KAITA reliable, but uninterrupted or error-free operation is not guaranteed. The Service may be unavailable because of maintenance, updates, network failures, third-party outages, security incidents or circumstances outside our reasonable control.
We may add, modify, replace or discontinue features. If a change materially affects your rights or an active paid service, we will provide notice where required by law.
22.Suspension, Termination and Account Deletion
We may restrict or terminate access where reasonably necessary, including if you seriously or repeatedly violate these Terms, use KAITA unlawfully, attempt fraud, compromise security or abuse the Service. Where appropriate, we will consider the nature of the issue and provide notice or an opportunity to resolve it.
You may request deletion through the available account settings or at https://kaita.app/delete-account. Account deletion and data retention are handled as described in the Privacy Policy.
Deleting your KAITA account does not cancel an active App Store or Google Play subscription. You must separately cancel the subscription through your Apple Account or Google Play settings. Following account deletion, restoration of a purchase to a different KAITA account may be restricted where necessary to prevent unauthorized transfer, fraud or duplicate use of the same purchase.
23.Privacy and Consent Choices
The KAITA Privacy Policy explains what personal data KAITA processes, why it is processed, which providers receive it, how long it is retained and what choices may be available to you.
Your acceptance of these Terms does not replace any separate consent required for processing health-related or other sensitive data. Where consent is the legal basis, you can review or withdraw it through the available Settings controls. Withdrawal does not affect processing that occurred lawfully before withdrawal, but it may prevent features that require that data from working.
24.Disclaimers
To the extent permitted by law, the Service is provided on an “as available” basis. Estimates, recommendations and AI-generated information are informational and may contain errors. You remain responsible for decisions you make and actions you take based on the Service.
Nothing in these Terms excludes warranties, guarantees or other rights that cannot lawfully be excluded.
25.Limitation of Liability
To the maximum extent permitted by applicable law, KAITA is not responsible for losses caused solely by unreasonable reliance on information clearly identified as approximate, estimated or informational, or by events outside KAITA’s reasonable control.
Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot legally be excluded or limited. These Terms do not remove mandatory consumer protections available to you.
26.Changes to These Terms
We may update these Terms when the Service, legal requirements or our business practices change. The latest version will show its effective date. If a change materially affects your rights, we will provide notice and request renewed acceptance where required. Continuing to use the Service after a non-material update takes effect constitutes acceptance only where permitted by law.
27.Governing Law and Disputes
These Terms are governed by the laws of Sri Lanka, without removing any mandatory consumer rights or protections that apply where you live. The courts of Sri Lanka will have jurisdiction, except where applicable consumer law gives you the right to bring a claim elsewhere.
Before beginning formal proceedings, you and KAITA agree to make a reasonable effort to resolve the dispute by contacting the other party, unless urgent relief is required or the law provides otherwise.
28.General Terms
If any part of these Terms is found unenforceable, the remaining parts will continue to apply. A delay in enforcing a right is not a waiver of that right. You may not transfer your rights or obligations under these Terms without our permission. We may transfer ours as part of a legitimate business transfer, subject to applicable law and without reducing your mandatory rights.
These Terms, together with the Privacy Policy and any purchase-specific terms shown to you, form the agreement between you and KAITA concerning the Service.
29.Contact Us
Questions about these Terms may be sent to:
Operator: Mihin Wickramaratne
Trading name: KAITA
Country: Sri Lanka
Email: support@kaita.app
By selecting “I agree to the KAITA Terms & Conditions” during account setup, you confirm that you have read and agreed to this version of the Terms.
Mihin Wickramaratne
Trading as KAITA · Sri Lanka
This English version of the Terms & Conditions is the legally controlling version. See also the Privacy Policy.